Frequently asked questions

Let us answer the most common questions about SupplyKit.

What kinds of products can I sell?

Anything you like, although it's best to start with what you know. Greengrocers can offer fruit-and-veg boxes, booksellers can start book clubs.

How do my customers sign-up?

Once you've set-up your account we'll provide you with a web page, direct your customers there and they can sign-up in a few easy steps.

How do I know when to fulfil orders?

We provide you with a list of current orders, when customers sign-up you tell them when to expect their order and once you've fulfilled the order you simply mark it as complete.

Are payments safe, can my customers trust SupplyKit?

Absolutely. We take security seriously and use Stripe to process all payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.

Can’t find the answers you’re looking for? We’re here to help.

Contact SupplyKit support